💬 Customer Support
Got a question? We're happy to help! Check the information below first – you'll often find your answer there.
📧 Get in Touch
Can't find your answer in the FAQ or on our information pages? Feel free to contact us using the form at the bottom of this page.
🕐 Availability: Monday to Friday
🌍 Languages: English or Dutch
Average response time: within 24-48 hours on business days
💡 Tip: Please send only one message per question. Our system works from oldest to newest, so sending multiple messages will only delay your response.
🍄 Questions About Cultivation & Usage?
For detailed information about growing mushrooms, Ayahuasca and other herbs, we recommend these specialized resources:
| Topic | Resource |
|---|---|
| 🍄 Mushroom Cultivation | Shroomery.org |
| 🌿 Ayahuasca & DMT | DMT-Nexus.me |
| 📚 Psychoactive Encyclopedia | Erowid.org |
These communities are frequented by experts with years of experience. We sell products, but we're not shamans and don't provide recipes or usage advice.
📋 Before You Contact Us
Check if your question falls into one of these categories:
- Order not received? → First check your track & trace code and the estimated delivery time in the FAQ.
- Payment questions? → Check our payment page for processing times.
- Grow kit not working? → Read the manual and report within 6-8 weeks with batch number.
- Dosage questions? → See the product page or the external resources above.
📝 Contact Form
Fill out the form below and we'll get back to you as soon as possible.